“We”, “Us”, “Our” refers to thewebvoyagelabs.
“You”, “Client”, “User” refers to the individual or entity using our website or services.
“Services” refers to web development, web applications, digital marketing, and all related offerings provided by thewebvoyagelabs.
By accessing this website, you warrant that:
You are legally capable of entering into binding contracts.
You will not use this website for any unlawful or prohibited purpose.
You will not attempt to interfere with the proper operation of the website.
thewebvoyagelabs offers the following services:
Website Design and Development
Web Application Development
E-commerce Solutions
Digital Marketing (SEO, Social Media, PPC, etc.)
Branding and Graphic Design
Custom service terms will be defined in individual agreements or proposals before the start of any project.
All content, designs, graphics, and code developed by us remain the intellectual property of thewebvoyagelabs until full payment has been received. You may not copy, reproduce, or use any materials without explicit written permission.
We reserve the right to showcase completed projects in our portfolio unless otherwise agreed upon in writing.
Any information shared between you and thewebvoyagelabs will be treated as confidential and will not be disclosed to third parties, except as required by law or agreed upon for the purpose of providing services.
Payments must be made according to the terms specified in the project proposal or invoice.
A deposit may be required before starting a project.
Final deliverables will only be handed over upon receipt of full payment.
Late payments may result in suspension or termination of services.
thewebvoyagelabs will not be liable for any damages, including indirect, incidental, special, or consequential damages arising from the use or inability to use our services or website. We do not guarantee specific results from our digital marketing services due to the nature of search engines and platform algorithms.
We are not liable for:
Loss of data or profits
Delays caused by third-party platforms/tools
Security breaches due to user-side vulnerabilities
Unintended effects from digital marketing campaigns
Clients are responsible for:
Providing accurate and complete project requirements and content.
Reviewing and approving work within the timeframe agreed upon.
Ensuring they have the rights to all content (text, images, videos, etc.) provided to us.
Maintaining backups of their own content and data unless otherwise stated.
We reserve the right to terminate any agreement or access to services if:
You breach these Terms.
Payments are delayed or not made.
There is misuse of our services.
Upon termination, you must cease using any materials or assets provided by us that have not been fully paid for.
We may use third-party services or plugins to deliver functionality (e.g., Google Analytics, payment gateways, hosting platforms). We are not responsible for the performance or security of these third-party tools.
We strive for client satisfaction, however:
Refunds are not provided for services already rendered or projects completed.
Deposits are non-refundable once work has begun.
Refund requests for incomplete or unsatisfactory work will be considered on a case-by-case basis.
To discuss a refund, contact us at: support@thewebvoyagelabs.com
Our standard service levels include:
Response Time: Within 1–2 business days for general inquiries or support.
Issue Resolution: 3–5 business days depending on complexity.
Uptime Commitment: For hosted services, we aim for 99.9% uptime.
Maintenance Windows: Any scheduled downtime will be communicated in advance.
Custom SLAs may apply to enterprise-level clients via contract.
We value your privacy and data:
We do not sell your personal data to third parties.
We only collect necessary data for project execution or analytics.
You may request data deletion or access in accordance with GDPR (EU) and CCPA (California).
Data is securely stored and only accessible to authorized team members.
To request access or deletion: support@thewebvoyagelabs.com
These Terms shall be governed by and construed in accordance with the laws of [India/Gujarat]. Any disputes shall be resolved in the appropriate courts of [Surat].
We may update these Terms at any time. We recommend reviewing this page periodically. Continued use of the website or services constitutes acceptance of the revised Terms.
If you have any questions about these Terms and Conditions, please contact us:
Email: support@thewebvoyagelabs.com
Website: https://thewebvoyagelabs.com