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THE WEB VOYAGE LABS Privacy Policies

1. Information We Collect

We collect the following types of information:

A. Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Company Name

  • Project Details

B. Non-Personal Information

  • IP Address

  • Browser Type

  • Pages Visited

  • Referrer URL

  • Device Information

  • Time and Date of Visit

2. How We Use Your Information

We use the collected information for purposes such as:

  • Delivering our services (website/app development & digital marketing)

  • Project communication and updates

  • Sending invoices and processing payments

  • Improving our website and services

  • Sending promotional or informational emails (only if opted-in)

  • Ensuring website security and fraud prevention

3. How We Share Your Information

We do not sell your data. We may share your information with:

  • Trusted third-party service providers (e.g., hosting, analytics, email marketing tools)

  • Legal authorities if required to comply with applicable laws or regulations

  • Our internal team for project and support purposes

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. These cookies:

  • Help us analyze site traffic via Google Analytics

  • Remember user preferences

  • Enable essential site functions

You can disable cookies in your browser settings, though some features may not work as intended.

5. Data Retention

We retain your personal data for:

  • As long as your account or project is active

  • A period of 12–24 months after project completion for support or legal reasons

  • As required by law (e.g., for taxation or record-keeping purposes)

6. Data Security

We implement industry-standard measures to protect your information:

  • SSL encryption on all data transmissions

  • Secure databases and firewalls

  • Access control and employee confidentiality agreements

However, no online transmission or storage is 100% secure. Use the website at your own risk.

7. Your Data Protection Rights

Depending on your location, you have rights such as:

Under GDPR (EU users):

  • Right to access, update or delete your data

  • Right to restrict or object to data processing

  • Right to data portability

  • Right to withdraw consent at any time

Under CCPA (California residents):

  • Right to know what personal data is collected

  • Right to request deletion

  • Right to opt out of the sale of personal data

  • Right to non-discrimination for exercising these rights

To exercise your rights: support@thewebvoyagelabs.com

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe we have unintentionally collected such data, contact us immediately.

9. Third-Party Links

Our website may link to third-party sites or services (e.g., YouTube, Behance, GitHub). We are not responsible for the content or privacy practices of these external sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected with a new “Effective Date” at the top. Your continued use of our services after updates means you accept the revised policy.

11. Contact Us

For any questions regarding these Terms of Services, please contact us:

Email: contactus@thewebvoyagelabs.com
Website: https://thewebvoyagelabs.com