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THE WEB VOYAGE LABS Frequently Answered Question's

The Web Voyage Labs, as a web development company in Surat we provide a wide range of services to help businesses establish and expand their online presence. These usually include:

  • Website Design and Development: Creating visually appealing, responsive, and user-friendly websites that are tailored to your specific business requirements.
  • Web branding and brand identity: Involve developing a consistent online identity through logo design, color schemes, and branding strategies.
  • UI/UX Design: Improving the user experience through intuitive design and functionality.
  • E-Commerce Solutions: Building strong and secure e-commerce platforms to provide seamless online shopping experiences.
  • Digital Marketing Services: Through the use of SEO, social media marketing, PPC campaigns, and content marketing to increase online visibility.
  • Custom Web Applications: Creating well-designed web applications to meet specific business needs.
  • Brand Product Shoots: Photography and cinematography with your product/services for OG content.

At The Web Voyage Labs, the project duration varies based on the requirements and complexity of the product or service. Simple projects, like basic website development, may take upto 1 or 2 weeks, while more complex solutions, such as custom web applications or comprehensive branding campaigns, can span several weeks. Each project is carefully planned and executed to ensure quality, timely delivery, and alignment with client goals.

Yes, we require an advance payment of 50% of the project value to confirm the order. This ensures we allocate the necessary resources to your project.

We do not offer refunds once project commences, refunds are available only under specific conditions for work that has not yet commenced. Kindly contact support@thwebvoyagelabs.com for further assistance.

Missing a payment deadline may result in a temporary suspension of services and ownership transfer until the dues are cleared. We recommend timely payments to avoid interruptions.

In rare circumstances, we may cancel a project due to unforeseen situations, such as lack of cooperation or expectation of higher work for a particular budget. In such cases:

  • Clients will be notified immediately with an explanation.
  • Refunds for any incomplete work will be processed as per the progress of the project.

We hate to keep you waiting. Setting up a team, making preliminary research and analysis, and getting back to you with the contract will take up to 24-48 hours from the moment we learn what’s needed.